Berlin’s Luxury Apartments: Suite.030 Uses Tapkey for Ultimate Security

Guest satisfaction is the central aspect of apartment rentals, and Suite.030, the luxury apartment rental service in Berlin, is well aware of this. In their quest to make the experience in their apartments as pleasant as possible for their guests, Suite.030 discovered Tapkey. Since then, the smart access system has been installed in various locations multiple times – because Suite.030 recognised the challenge of guest access and leverages innovation to optimise the guest experience. Most recently, the luxurious Garden Suites were equipped with Tapkey’s smart access system.

Learn how Tapkey simplifies access to Suite.030’s apartments and what benefits this offers for guests and landlords.

Key Management as a Challenge

Traditional key handovers can be inconvenient and unsafe for both landlords and guests. Guests arriving outside of usual check-in times often have to wait a long time or make complicated arrangements, leading to frustration and a poor first impression. Additionally, physical keys pose the risk of loss or unauthorised duplication, which can jeopardise property security. In an increasingly digital world, it is therefore crucial to ensure flexible and secure access that meets modern demands.

The Decision for Tapkey

Suite.030 offers luxurious, fully furnished apartments for short- and mid-term stays. Their 4- and 5-star standards and concierge service guarantee individual comfort and security in an exclusive setting. When it came to installing a smart access system for various locations, the choice fell on Tapkey. This decision brought numerous advantages:

Flexible Management: Guests can arrive independently of usual check-in times, which is particularly beneficial for international travellers or businesspeople who often arrive late. Guests receive digital keys before their arrival, allowing them to access the apartment at any time of the day or night. Easy and flexible.

No Key Hassles: Using digital keys avoids the risk of key loss and related security concerns. No physical key handover means less organisational effort and smoother management.

The positive feedback and reliability of this technology at previous locations reinforced the decision. Based on these successful experiences, it was recently decided to also equip the Garden Suites with Tapkey Smart Locks.

Garden Suites Equipped with Smart Locks

The Garden Suites in Prenzlauer Berg, Berlin are a prime example of how Smart Locks make everyday life easier. With their modern interior design and prime location, they offer guests a unique experience. The decision to use Tapkey Smart Locks underscores the high importance of security and comfort in the Garden Suites and shows how innovative technology elevates the guest experience to a new level.

How Does It Work?

Guests book the rooms for a specified period conveniently through the website. Before the guests’ arrival, the Guest Relation Managers ensure that all necessary access permissions are properly assigned. This allows guests to easily enter their room with just one click on their smartphone upon arrival.

“Thanks to digital access control, our guests now enjoy maximum flexibility when checking in, even outside of usual hours. Bye bye key chaos!” praises Kolja Stegemann.

A Seamless Guest Experience

With Tapkey, guests receive digital keys that can be used via smartphone. This offers numerous advantages. On one hand, handling is extremely easy. A simple tap on the smartphone is enough to open the door. This reduces the need for physical keys and minimises direct contact between guest and landlord. Another plus: Guests have 24/7 access to their apartment without relying on physical keys. This ensures a great arrival experience. Additionally, using digital keys significantly increases security. They are only valid during the booked stay. After the stay ends, access is automatically deactivated, eliminating the risk of unauthorised access.

Suite.030 proves that luxury and technology can go hand in hand to offer the highest comfort and security. Moreover, it demonstrates how modern technology can improve the guest experience while simultaneously enhancing the efficiency of the rental process.